Hartford HealthCare and Cadence announce partnership to expand remote care for seniors with chronic conditions
Extends chronic care beyond the clinic with AI-supported vitals monitoring and clinical support between visits
Hartford, CT – May 5, 2026 – Hartford HealthCare today announced a strategic partnership with Cadence to thoughtfully deploy Cadence’s Clinical Intelligence as part of Hartford HealthCare Remote Care, a new program designed to support older adults living with chronic conditions and extend preventive primary care beyond the traditional clinical setting.
Through this partnership, Hartford HealthCare will bring AI-supported vitals monitoring, proactive clinical support, and personalized lifestyle coaching into patients’ homes— helping individuals with conditions such as hypertension, diabetes, and heart failure stay healthier between in-person visits. By enabling earlier intervention and engagement between appointments, the program supports better outcomes while helping patients remain safely at home.
The collaboration advances Hartford HealthCare’s approach to reimagining care delivery by extending its care model beyond the walls of a traditional clinic setting. Using established clinical workflows, supervised AI agents can review daily patient data from personal, Cadence-compatible devices to identify timely, guideline-based medication recommendations. Every recommendation is reviewed and completed by a clinician, delivered within the patient’s existing care relationship at Hartford HealthCare.
“The future of health care isn’t confined to a building, an appointment, or a moment in time,” said Jeffrey A. Flaks, President and CEO of Hartford HealthCare. “By extending care into the home and using Clinical Intelligence to support our teams between visits, we’re meeting patients where they are — earlier, more proactively, and with the right care at the right time. This is how we build a healthier future for the communities we serve.”
Today, an older adult managing heart failure may wait weeks for a medication adjustment. With Hartford HealthCare Remote Care, supported by Cadence’s Clinical Intelligence, those changes can often occur in days—helping reduce hospitalizations and keep chronic conditions under tighter control.
“Hartford HealthCare continues to innovate in how we deliver care—bringing it closer to patients, identifying emerging concerns earlier, and intervening before conditions escalate,” said Dr. Ajay Kumar, Executive Vice President, and Chief Clinical Officer at Hartford HealthCare. “Through Hartford HealthCare Remote Care and our partnership with Cadence, we can extend our care teams beyond the clinic to focus on wellness, prevention, and improved outcomes, while also lowering the total cost of care for the patients who need it most.”
Operating through Hartford HealthCare Medical Group and shared clinical protocols, the program ensures that every AI-supported recommendation remains clinician-supervised and fully integrated into Hartford HealthCare’s longitudinal care model—preserving safety, accountability, and continuity while expanding access to proactive, personalized care.
"Across the US, there aren't enough clinicians to deliver the chronic care that millions of older adults need and the gap is only growing," said Chris Altchek, CEO and Founder of Cadence. "Hartford HealthCare is exactly the kind of partner this technology was built for – a system that's committed to outcomes-based care and willing to embed AI directly into how their teams deliver it. Clinical Intelligence doesn't live in a silo, it has to be part of the care model itself."
For more information visit: hartfordhealthcare.org/remotecare
