24/7 health support from home
Included for eligible Humana Medicare Advantage members at no additional cost. If you need help, text or call the Cadence Connected Care Team at 855-857-4951, available 8 am to 11 pm ET, Monday to Friday.
How Cadence Connected Care helps
Devices delivered to the home for quick daily readings
Simple monitoring devices are shipped to your home at no cost. Most members spend just a few minutes per day using their device. Readings are securely transmitted for review.
Ongoing clinical review and 24/7 access
The Cadence Care Team reviews readings on an ongoing basis. Members can call or text 24 hours a day, 7 days a week.
Health guidance and support
Regular telephone appointments provide support with nutrition, movement, building healthy routines, and managing medications that support healthy blood sugar and blood pressure.
What to expect with Cadence Connected Care
Once your Cadence device arrives in the mail, follow the instructions to get started. You’ll be ready to take your first reading in just a few minutes. For help, you can use the setup videos on this page for guidance.
Start using your device to take regular readings. These readings are automatically sent to your Cadence Care Team, helping us to identify trends and provide personalized recommendations to support your health goals. If you leave the program, the devices are yours to keep.
Each time you use your device, we’ll text you your reading details. Every week, you’ll receive a summary email with trends, personalized recommendations, and a reminder of your next appointment.
In your first appointment, you’ll complete a medical intake, set a health goal to work toward, and determine follow-up appointments based on your initial readings. During regular check-ins, we'll review trends in your readings and provide guidance, coaching, and manage any medications that support healthy blood sugar and blood pressure.
We’re here to help
Cadence delivers the Cadence Connected Care program and works with Humana.
The Cadence Care Team is made up of Registered Nurses, Nurse Practitioners, Medical Assistants, and Health Coaches who support eligible members nationwide and offer 24/7 access to care.
Cadence regularly publishes clinical data showing the efficacy of the program
Frequently asked questions from patients
How much does Cadence Connected Care cost?
Cadence Connected Care is included for eligible Humana Medicare Advantage members at no additional cost. There is no additional cost for: devices, shipping, daily monitoring, 24/7 clinical access, or regular telephone appointments. To confirm eligibility, call Cadence Connected Care at (855) 857-4951, Monday through Friday from 8 am to 11 pm ET.
How much time does it take?
Most members spend just a few minutes per day taking readings for Cadence Connected Care plus the time spent during any scheduled telephone visits.
Is support really available 24/7?
Yes. Eligible Humana Medicare Advantage members who participate in Cadence Connected Care can call or text the Cadence Care Team any time, day or night.
Do participating Humana Medicare Advantage members need to visit an office to participate in Cadence Connected Care?
No. All services are provided by phone or text message.
Will a doctor be informed?
If a participating Humana Medicare Advantage member would like their physician included, updates from Cadence Connected Care can be shared with the provider. The program does not require an existing physician relationship.
Is my health information secure?
Yes, health information is protected and handled securely.
Blood pressure cuff
Blood glucometer
All product names, logos, brands and trademarks are property of their respective owners, and any use does not imply endorsement. Other providers available in the Humana network. Provider may also contract with other plan sponsors.
Cadence’s services do not allow immediate clinical action in an emergency situation and are not an emergency response system. If you are experiencing an emergency, you should always seek appropriate emergency care, such as calling 911 or going to the nearest emergency room.