Simple steps to begin with Cadence
Activate your devices and watch the videos below to get started. If you need any help call 855-613-0778.
Quick start guide
Activate and set up your devices
Call to activate - and watch the videos below to properly set up your devices.
Take your vital readings each day
We receive your readings automatically and if there is anything irregular, we will reach out.
Attend your first phone appointment
We will call to schedule a phone appointment with a member of our Care Team to manage your treatment from home.
We’re here to help
Cadence acts as a second set of eyes for your health. We have an experienced care team who will monitor your readings, oversee your care, speak directly to your provider and answer any of your questions or concerns.
Frequently asked questions
How do I enroll?
Enrolling is as easy as talking with your doctor. You may already be eligible for Cadence if you have a chronic condition. At your next appointment, ask your doctor if Cadence is right for you, and one of our on-site enrollers will get you started.
How often should I take my readings?
Please take your readings every day. If you’re going to be away from your home, please take your devices with you. If for any reason you are unable to take your readings, please let us know.
Can I take my readings more than once a day?
If you are not feeling well, we encourage you to take another reading on the same day. You may also reach out to us directly during regular business hours of 8am-6pm, Monday through Friday.
What happens if I don’t receive a text confirmation after taking my reading?
If you are not receiving text confirmations, try relocating your devices to a location with better connectivity or cellular service. If the problem persists, please reach out.
What happens if my equipment is damaged, lost, or stolen?
If your equipment is damaged or defective, we will replace it for you immediately at no cost to you.